Login FAQs
Click the “Forgot Password?” link right below the login fields. Enter the email or phone number linked to your account, and we’ll send you a secure reset link instantly. Check your spam/junk folder if it doesn’t arrive within 2 minutes. For extra security, our resets expire after 30 minutes.
Double-check for typos in your email, phone, or password (case-sensitive). Make sure you’re using the exact details from signup. If you’re still locked out after a few tries, use the Forgot Password? link to reset. Avoid multiple rapid attempts, as this may temporarily lock your account for security.
This is a built-in security feature to protect your profile. Wait 15–30 minutes and try again. If it persists, reset your password via the Forgot Password? link or contact support@sugardaddymeet.com with your registered email/phone. We’ll verify and unlock it quickly (usually within minutes via live chat).
Accounts are suspended or permanently banned for violations of our Terms & Conditions, such as: engaging in or promoting illegal activities (e.g., prostitution, solicitation, trafficking), harassment/bullying/threats, impersonation/fake profiles, posting obscene/hateful content, using bots/scrapers, underage activity, or any misuse that harms users or the platform. We enforce rules strictly with 24/7 moderation and user reports to keep the community safe and genuine. If you believe it was a mistake, review our Terms and Conditions and contact support.